# Nerra AI > Nerra AI is an operational intelligence platform that connects to your CRM, Slack, Jira, and 800+ tools to automatically detect broken handoffs, silent churn signals, and process failures. Teams find $100K+ in hidden revenue leaks within 90 days, without changing how they work. See the problems between your tools, before they cost you customers, revenue, or time. Instead of jumping between 10 tools and piecing the picture together manually, Nerra AI surfaces operational problems automatically, each with full context: what's happening, who's affected, estimated cost impact, and recommended action. Nerra AI is not a dashboard, not a workflow tool, not an alerting system. It's the operational intelligence layer between your tools and your decisions. ## Core Pages - [Home](https://nerra.ai/): Main landing page with overview of Nerra AI operational intelligence platform - [Use Cases](https://nerra.ai/use-cases): Real case studies index - [Case Study: $100K Revenue Recovery](https://nerra.ai/use-cases/revenue-leak-detection): B2B SaaS team recovered $100K in hidden revenue within 90 days - [Case Study: 62% Churn Pattern Exposed](https://nerra.ai/use-cases/salesperson-churn-pattern): Sales leader uncovered a 62% churn pattern invisible across CRM - [Case Study: 50% Admin Time Saved](https://nerra.ai/use-cases/property-management-admin-reduction): Property management team cut weekly admin by 50% - [Integrations](https://nerra.ai/integrations): 800+ tools Nerra AI connects to, including Slack, Jira, Salesforce, HubSpot, Telegram, WhatsApp, and more - [FAQ](https://nerra.ai/faq): Frequently asked questions about Nerra AI - [Blog](https://nerra.ai/blog): Articles on operational intelligence, cross-team visibility, and AI-powered problem detection ## Featured Blog Articles - [The real cost of broken Sales-to-CS handoffs (and what actually fixes them)](https://nerra.ai/blog/sales-to-cs-handoffs-broken): Why Sales-to-CS handoffs break silently, what it actually costs in churn and rework, and what separates fixes that work from the ones that don't. - [Why cross-team problems stay hidden until they cost you money](https://nerra.ai/blog/cross-team-problems-hidden): The problems that drain the most revenue at B2B SaaS companies aren't hidden inside one team. They live between teams, across tools, in the gaps nobody owns. - [Why the processes that worked at 5 people break at 20](https://nerra.ai/blog/processes-break-at-20): The most painful stage of scaling a company isn't hiring your first employees. It's the stretch between 10 and 20 people, when everything that used to work suddenly doesn't. - [Tools don't talk to each other: the hidden tax of 10+ SaaS tools](https://nerra.ai/blog/saas-tool-sprawl-tax): The average B2B company runs on 110+ SaaS tools. Most of them don't talk to each other. Here's what that costs and what actually solves tool sprawl. - [Why Hidden Problems Between Teams Cost More Than You Think](https://nerra.ai/blog/hidden-problems-between-teams): Most companies lose 20-30% of operational efficiency to problems that exist between departments, not within them. ## How Nerra AI Works 1. **Connect your tools**: CRM, Slack, Jira, support, email. Nerra AI reads data across your stack. No migration, no setup overhead. Your team keeps working as usual. 2. **Nerra AI learns your operations**: Maps your teams, processes, handoffs, and dependencies, automatically. Learns how your company actually operates, including internal policies, SLAs, and business rules. 3. **Problems surface before they become expensive**: Bottlenecks, risks, and patterns appear as prioritized signals: critical, warning, insight. Each signal shows full context, impact analysis, and recommended actions. From detection to action in one click. ## Real Results From Teams Using Nerra AI - **$100K revenue recovered in 90 days**: A B2B SaaS team discovered 30% of clients stuck at production stage, with 80% eventually churning. Pattern invisible because data lived across CRM, vendor chats, and task trackers. Root cause escalated, vendor management restructured in 2 weeks. - **62% vs 18% churn pattern exposed**: A sales leader uncovered that one AE's customers churned at 62% within 90 days versus 18% team average. Deal sizes 40% smaller. Pattern invisible across CRM, NPS, and churn data. Handoff process redesigned, revenue leak stopped. - **50% weekly admin time saved**: A property management team stopped being the human integration layer between Google Drive, spreadsheets, and email threads. Tenant requests answered in seconds. Lease renewals flagged weeks in advance automatically. ## Where Nerra AI Makes the Biggest Impact - **B2B SaaS with complex customer journeys**: Catches churn signals, broken Sales-to-CS handoffs, and revenue leaks - **Fast-growing teams scaling past 10–50 people**: Replaces tribal knowledge with systematic visibility - **Operations-heavy businesses with many tools**: Connects fragmented stacks and surfaces where things fall through cracks - **Service businesses and agencies**: Replaces manual glue between tools with automatic detection ## Built for People Who Own Outcomes - Founders & COOs: gives the whole team the visibility that's stuck in your head - Head of CS / Onboarding: catches client issues while there's still time to act - RevOps: keeps one source of truth across your stack - Sales Leadership: connects acquisition to retention ## Integrations Nerra AI connects to 800+ tools through its MCP gateway, including Slack, Jira, Salesforce, HubSpot, Microsoft Teams, Google Workspace, Zendesk, Snowflake, PostgreSQL, MongoDB, and hundreds more. Custom integrations available through flexible API framework. ## Security Data encrypted at rest and in transit. Credentials stored in secure vaults. Granular team-based permissions. No raw logs stored. On-premise deployment available for AWS VPC, Azure, GCP, or local servers. ## Getting Started Day 1: connect your tools. Day 3: Nerra AI learns your operations. Day 7: first actionable signals. Full onboarding assistance included. Contact: [nerra.ai](https://nerra.ai)